Gaming is for fun — not for stress. All responsible gaming tools and support at 639 are right at your fingertips. We want you to stay healthy and happy.
639 believes gaming is purely for entertainment. Our responsible gaming program is always in place to protect our users.
Set your own daily, weekly, or monthly deposit and betting limits. Once set, limits take effect immediately; increasing them requires a cooling-off period.
When you feel like you need a break, take a temporary pause of 24 hours to 6 weeks. Your account will be fully locked during this time.
Long-term self-exclusion is available for 6 months to 5 years. During this period, no promotional emails or notifications will be sent.
You can view your gaming history, win/loss statistics, and total spending at any time — transparency is at the heart of what we do.
Our trained support team is available around the clock. You can share any concerns about gaming addiction in complete confidence.
You can opt out of all promotional communications at any time. Your privacy and peace of mind matter most to us.
Online gaming and betting have become a popular form of entertainment. But like any leisure activity, it is only enjoyable when kept within limits. Responsible gaming is not just about spending less — it means playing mindfully, understanding your financial boundaries, and treating gaming as a moderate pastime rather than making it the centre of your life.
At 639, we believe every player deserves a positive experience. Our responsible gaming program goes beyond rules — it is a culture we uphold at every level of the platform. Because we know that a happy, healthy player is our greatest long-term asset.
Keep in mind: Always play for entertainment — not as a source of income. Every bet is a leisure expense, not an investment.
There are some simple but effective habits you can follow for responsible gaming. 639 recommends keeping to these core principles:
We do not just provide guidelines — we provide real tools. The following features are available directly in your 639 account settings:
Set a maximum amount you will deposit on a daily, weekly, or monthly basis. Reducing the limit takes effect immediately; increasing it requires a 7-day waiting period to prevent impulsive decisions.
Set a maximum amount you are willing to lose within a given period. Once you reach that limit, betting will stop automatically and you will receive a notification.
Set a maximum number of hours per session. When the time is up, you will see a warning message and the session will end automatically.
At set intervals (e.g. every 30 minutes), a pop-up will display your total gaming time and net result — helping you stay aware.
You can exclude yourself from the platform entirely for 6 months to 5 years. Your account cannot be reactivated during this time and all marketing communications will be stopped.
Gaming addiction does not happen overnight — habits shift gradually. Watch out for these warning signs:
⚠️ Don't ignore these signs — they indicate it's time to seek help.
Ask yourself the following questions. If more than three of your answers are "yes", consider seeking support:
Do I spend more on gaming than my budget allows?
Do I spend more time gaming than I originally planned?
Do I keep playing after a loss to try to win back my money?
Are my family or friends concerned about my gaming?
Have I borrowed money from anyone to fund my gaming?
Do I feel uncomfortable or irritable when I cannot game?
✓ You are not alone: If you recognise yourself in any of the questions above, please seek help. That is not a sign of weakness — it takes courage and self-awareness. 639's support team will assist you with complete confidentiality.
Gaming habits can generally be divided into three levels. Identify where you stand:
639 strictly prohibits all gaming services for anyone under 18. Age is verified during registration, and KYC documents may be requested if there is any doubt.
A note for parents — please use parental control software on home computers and mobile devices. If you suspect your child has created an account on 639 or any other gaming site, contact our support team and we will close that account immediately.
🚫 For players under 18: All gaming and betting services at 639 are strictly prohibited for minors. Any underage account found will be closed and all associated funds returned.
Overcoming a gaming addiction alone is difficult. With the right support, recovery is possible. In addition to 639's own resources, the following can help:
Keep in mind: Seeking help is not a sign of weakness. It takes real courage to acknowledge a problem and look for a solution.
639 is more than a gaming platform — we genuinely care about the overall well-being of our users. Our responsible gaming program is built on the following commitments: